Knowledge hub
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Electric car subscriptions 🚙
About elmo
General
Signing up
Car accessories & modifications
Building your subscription
Contact elmo
Service & maintenance
Charging & range
Driving
European travel
Delivery & collections 📦
Delivery
Ending your subscription
Swaps
Collection
On the road 🚗
Charging & range
Driving
Service & maintenance
Accounts & billing 💰
Billing
Accounts
Accidents & breakdown 🤒
Accidents
Emergencies
Breakdown
Vehicle issue
Damage
Business & salary sacrifice 📚
Business
Salary sacrifice
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Electric car subscriptions 🚙
Everything you need to know about subscriptions, what's included, how to sign up and how to customise your package.
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Delivery & collections 📦
Learn about our white-glove delivery service and how to swap or stop your subscription.
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On the road 🚗
General help for issues when you are on the road. Anything from driving tips, servicing and maintenance, EU travel and the all important charging.
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Accounts & billing 💰
For any queries related to your account, billing, payments or fines and tickets. Find all FAQs here.
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Accidents & breakdown 🤒
Don't worry, we're here to help! Information about what to do in an emergency, if your car is damaged or if it needs to be repaired.
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Business & salary sacrifice 📚
If you are a business and want to learn about company cars, salary sacrifice or workplace charging, you're in the right place!
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